This hotel was so good from start to finish, the staff were very friendly and helpful, the room was spotless, clean spatious and very comfortable, the spa facilities were very welcome after long days exploring, I have to say I think this is one of the best hotels I have ever stayed in, and I will be aiming to come back! The location was easy for getting about a nice easy stroll to the centre. A luxury hotel that is most certainly that :)
Lyndsay
กุมภาพันธ์ 2567
The location bit outside of the city center is excellent. The hotel and the interior of the hotel is breathtakingly beautiful both in the public areas and in the rooms. The hotel's services were versatile and the service was excellent. Breakfast had a wide selection of both savory and sweet. A wonderful lot of vegetables and fruits as well. Luxury bath products. The hotel's bar and patio deserve a special mention - excellent service and excellent products. Thanks also to the reception, everything went perfectly and you were always ready to help with all the customer's wishes.
Ulla
กันยายน 2567
The staff were extremely friendly and helpful. It was my birthday whilst there and they had put a bottle of bubbly in our room to celebrate. Our last day we had to leave before breakfast so they gave us the biggest breakfast bag i had ever seen, it was so full we had to give 3/4 of it back. It was within walking distance of the bus stop for the airport, literally 2 mins. 10 mins into the centre of town, very central to everything. Would stay there again definitely.
Gail
มกราคม 2568
The hotel was amazing, good service from the staff, even when we arrived really late for our check in. Kitchen was closing that moment when we got there, but the staff made sure we still got the order in. Porter took our luggage and parked the car for us. Room was exceptionally clean and tidy, really quiet, almost didn't hear room service knocking. Bed was large and comfortable, there is also a pillow menu, so you can choose a different size and thickness pillows for your stay.
Mikelis
กรกฎาคม 2567
Good location only a short walk to Old Town centre. Beautiful hotel, staff good, very clean, quality products in room with hair dryer, robes etc. Good choice for Breakfast. We ate in hotel restaurant on our first evening & found the food choice & quality top notch. Staff were very professional.
Susan
ตุลาคม 2567
Absolutely stunning, inside and out. The staff were amazing so helpful and friendly. Facilities were incredible including the hotel bar downstairs. We loved everything about the hotel including how close it is from the old town square. Food in the hotel restaurant was out of this world absolutely phenomenal
Anita
มกราคม 2568
Spacious room, heated floor in the bathroom, big sink, nice shower amenities <brand: Guerlain), comfortable bed, on the big side of single bed. We got the twin beds. USB charging ports in the room. Excellent staff, from reception to bell hop. They helped us arrange a ride from Krakow to Warsaw since all train tickets were sold out for Taylor Swift concert. It was done quickly, the night before, the pick up arrived on time dressed smartly in a very clean MBenz van. Also very patient staff as my friend took time to choose a room! They showed her 4 rooms before she decided. That was very nice of them.
Angeli
สิงหาคม 2567
Literally everything! Services, design, atmosphere, kitchen
Daria
กุมภาพันธ์ 2567
Loved the welcome drink, lovely man on the desk who brought our suitcase up and was very friendly when we arrived, which made it instantly have a nice feel to the hotel. Brilliant breakfast, great cocktails, rooms were turned down in the evening which was a lovely surprise, spa was very relaxing, beds in the rooms were so comfy (with a great pillow menu to alter your pillows). Great mini bar selection and a lovely red wine.
Jasmine
ธันวาคม 2567
The property is stunning! It’s a small hotel but everywhere you look the attention to detail is beautiful. The room we stayed in was gorgeous, spacious and had everything you needed. From the robes, slippers, Rituals toiletries, coffee machine and so much more. We are already looking at another trip with the same chain of hotels. We would definitely recommend and return again. The location is fantastic (about a 7 minute walk to the main square and 20 or so minutes from the airport) and the staff are extremely helpful and friendly. We were brought a glass of Prosecco upon checking and bags taken to our room.
Anonymous
สิงหาคม 2566